Author: Michael Pringle
Frustrated passengers faced lengthy queues to get through immigration control at Glasgow Airport this morning.
Hundreds of holiday makers arriving into the airport were forced to queue for well over an hour travellers snaked along corridors towards border control .
Angry passengers claim that unmanned “e-gates” where passengers present their electronically chipped passports seemed to be rejecting the vast majority of passengers forcing them to then go to desks manned by immigration officers.
Linda Smith from Kilmarnock queued for well over an hour with her children.
She said: “It was outrageous. I queued for about an hour-and-a-half and was starting to feel faint and sick.
“There was no information and no staff to let people know what was going on.
“There were hundreds queuing including families and elderly people.
“Tempers were getting frayed. Everyone I spoke to was holding an EU passport.
“There was still a queue there when we eventually got through.”
Stephen Donnelly from Dumbarton queued for over an hour after returning home from a holiday in Majorca.
He said: “The flight only took three hours but we’ve stood in this queue for an hour-and-a-quarter to get back into our own country. I just don’t understand it.
“It seems that the scanners at the barriers weren’t working right and it caused a backlog.
“People were getting really irate and complaining to the police but they said it was nothing to do with them.
“I’ve been travelling for decades an never experienced anything like this in my life.”
A spokesman for Glasgow Airport said it was a matter for Border Control.
Border Control have been contacted for a comment.